Intro

Charley Hayes SMR is committed to protecting and respecting your privacy.

This policy explains how personal information is collected, used, and stored when you use this website or contact Charley Hayes SMR.


SECTION 1 — Information Collected

Information We May Collect

Information submitted through contact forms or booking enquiries may include:

  • Name
  • Email address
  • Phone number
  • Appointment information
  • Health or treatment-related information voluntarily provided

Technical information such as browser type, pages visited, and website usage data may also be collected through analytics tools.


SECTION 2 — How Information Is Used

How Your Information Is Used

Personal information may be used to:

  • Respond to enquiries
  • Manage appointments
  • Provide treatments and aftercare
  • Improve the website and services
  • Communicate regarding bookings or appointments

Your information is never sold or shared with third parties for marketing purposes.


SECTION 3 — Data Storage

How Your Information Is Stored

Reasonable steps are taken to securely store and protect personal information.

Information is only kept for as long as necessary for legitimate business or legal purposes.


SECTION 4 — Cookies

Cookies & Analytics

This website may use cookies and analytics tools to help understand how visitors use the site and improve user experience.

You can control cookie settings through your browser preferences.

This website may use Google Analytics to collect anonymous website usage data.


SECTION 5 — Your Rights

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable

To make a request, please get in touch using the contact details provided on this website.


SECTION 6 — Contact

Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Charley Hayes SMR
Swindon, Wiltshire
[Email Address]
[Phone Number]


SECTION 7 — Updates

Changes To This Policy

This Privacy Policy may be updated occasionally to reflect changes to the website, services, or legal requirements.

Last updated: May 2026